QA Support I - Quality Assurance Analyst

Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at Qualitest! 

We are looking for a QA Support I - Quality Assurance Analyst to join our growing team in Fremont, CA United States!

Role Summary:
The Quality Analyst for PDF Image Review is responsible for ensuring the accuracy and quality of pdf images. This role requires meticulous attention to detail and a strong commitment to maintaining high standards as outlined in scorecards and operational guidelines. The analyst will review approximately
~350+ pdf images per week, ensuring each review is completed within a 5-minute turnaround time.

Key Responsibilities:

Review & Evaluation

• Assess and evaluate ~350+ pdf images per week.
• Use a standardized scorecard and provided guidelines to rate image quality.
• Identify and document poor quality pdfs, including making notes about content-related issues.

Issue Identification & Documentation

• Spot and report common issues such as blurriness, misalignment, incomplete images, or missing content.
• Mark and categorize “bad” images to facilitate process improvements and retraining as needed.
• Log evaluations and decisions in the designated system.
• Provide detailed notes and feedback on the issues identified for each image.
• Collaborate with relevant teams to communicate recurring problems or trends.

Compliance & Process Adherence

• Follow established quality guidelines and maintain consistency in evaluations.
• Complete each review within the 5-minute time frame.
• (Lead) Participate in calibration sessions to ensure scoring consistency.

Continuous Improvement

• Suggest and contribute ideas towards improving imaging and review processes.
• Support training and process documentation for new scorecard items or criteria.

Experience:

• 1+ year experience in quality assurance, data entry, or visual/content review roles preferred.

Technical Skills:

• Basic proficiency with computers and ability to navigate image reviewing software.

Key Abilities:

• Exceptional attention to detail.
• Strong organizational and time management skills.
• Ability to accurately follow instructions and guidelines.
• Reliable and consistent performance under tight deadlines.