Delivery Manager

What You’ll Do

Client Delivery Oversight

• Serve as the delivery manager embedded with Google Bay Area stakeholders, building deep trust and strong day-to-day partnerships

• Oversee delivery quality across sites, ensuring consistency, timeliness, and measurable value

• Partner with delivery leads to identify and mitigate risks proactively, escalate when needed, and support end-to-end resolution

• Align with COE delivery managers across North America on standards, capacity, and performance

Stakeholder Management & Engagement

• Own day-to-day and mid-level stakeholder relationships and become a trusted advisor

• Lead client meetings and drive stakeholder satisfaction metrics

• Develop a strong understanding of client priorities, business challenges, and organizational dynamics

• Anticipate client needs proactively

• Track relationship health, risks, and expansion opportunities

Solutions Architecture & Pipeline Development

• Act as a solutions-oriented thought partner by creating POVs, capability narratives, and POCs

• Translate delivery insights into differentiated proposals and growth opportunities

• Collaborate with sales leadership and delivery managers

• Develop solution frameworks and business cases

• Support opportunity shaping, RFP responses, and deal qualification

Internal Leadership & Cross-Functional Alignment

• Contribute to business reviews (QBRs) and strategic account planning

• Provide insights on client sentiment and market/competitive dynamics

• Support delivery teams by elevating delivery quality and strengthening client engagement

What We’re Looking For

Required Qualifications

• Previous Google experience

• 8+ years of experience in delivery management, account management, or client-facing leadership roles

• Proven ability to manage complex delivery programs with accountability for quality, timelines, and outcomes

• Strong stakeholder engagement skills with confidence and credibility at all levels

• Commercial acumen with the ability to identify and grow opportunities within accounts

• Ability to think architecturally and translate business problems into solution narratives

• Excellent communication skills and executive presence

• Based in or willing to relocate to the San Francisco Bay Area

Preferred Qualifications

• Experience in digital transformation, enterprise software delivery, AI/data services, managed services, or product engineering

• Solutions architecture or pre-sales experience, including POV creation and capability deck development

Benefits:
Why QualiTest?

• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities. Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company – Qualitest is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers. Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
• Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
• Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
• Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
• Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
• A Competitive pay, the salary range for the role is $175,000 - $190,000.
• Intrigued to find more about us?

Visit our website at https://www.qualitestgroup.com/
If you like what you have read, send us your resume and let’s start talking!