#21947 - Salesforce Work Management Testing Lead

Qualitest is seeking a seasoned Salesforce Work Management Testing Lead to drive quality engineering strategy and execution across enterprise Salesforce platforms supporting utility operations. This role is responsible for overseeing the full testing lifecycle for solutions enabling field service scheduling, work order management, asset tracking, and customer operations.

The ideal candidate will lead a high-performing QA organization focused on validating complex integrations between Salesforce, utility operational systems, and enterprise platforms—ensuring reliability, regulatory compliance, and operational excellence at scale.

Key Responsibilities

Testing Strategy & Leadership

• Define and implement enterprise-wide testing strategy, governance, and quality standards for Salesforce Work Management platforms
• Own the end-to-end testing lifecycle: planning, design, execution, defect management, and reporting
• Lead testing across Agile delivery cycles and large-scale digital transformation programs
• Establish and scale automation frameworks to improve test coverage, speed, and release confidence

Salesforce Platform Quality Assurance

• Oversee validation of Salesforce-based solutions, including:
• Field Service and Work Management capabilities
• Work order orchestration and scheduling
• Mobile workforce applications
• Integrations with customer and grid systems
• Ensure quality across configurations, custom development, APIs, and platform integrations

Utility Systems Integration Testing

• Lead integration testing across Salesforce and critical utility systems, including:
• Outage Management Systems (OMS)
• Asset Management platforms
• GIS systems
• SAP and other enterprise ERP solutions
• Ensure high data integrity, system interoperability, and operational reliability for field operations

Team Leadership & Collaboration

• Lead, mentor, and grow a team of test managers, QA analysts, and automation engineers
• Partner with engineering, architecture, and business stakeholders to align testing with operational needs
• Manage vendor and partner QA teams supporting large-scale program delivery

Quality Engineering & Automation

• Champion modern quality engineering practices, including automation, CI/CD integration, and shift-left testing
• Implement and optimize tools for API, performance, and automation testing
• Track and improve quality metrics such as defect leakage, test efficiency, and release stability

Governance, Risk & Compliance

• Ensure all testing practices meet utility industry regulatory, security, and reliability standards
• Maintain audit-ready documentation, traceability, and compliance reporting for production releases

Required Qualifications

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field
• 8+ years of experience in software testing or quality engineering
• 7+ years of experience leading testing teams or QA programs
• Proven experience testing Salesforce platforms in enterprise environments
• Strong knowledge of Agile methodologies and DevOps practices
• Hands-on experience with system integrations and API testing

Top 3 Must-Haves

1. Proven experience leading testing for Salesforce platforms
2. Strong communication and stakeholder management skills
3. Experience within the utilities industry

Benefits
Why QualiTest?

• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
• Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company – Qualitest is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
• Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
• Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
• Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
• Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
• A Competitive pay, the salary range for the role is $120,000 - $130,000.
• Intrigued to find more about us?
• Visit our website at https://www.qualitestgroup.com/
• If you like what you have read, send us your resume and let’s start talking!