#16059 - VP SAP AMS

Qualitest is a global leader in providing AI-powered Quality Engineering services. We are looking for a VP SAP AMS to join our fast growing team in the US.

Learn more about us here - https://qualitestgroup.com/

US (Remote)

Must Haves:

1. Experience: Minimum of 10 years of experience managing large-scale SAP environments (ECC6/S/4HANA), with at least 5 years in a senior leadership role.

2. Proven track record of delivering complex SAP projects such as SAP AMS, system migrations (e.g., ECC6 to S/4HANA), upgrades, or cloud transitions.

3. Extensive experience managing global teams across multiple geographies with a focus on service delivery excellence.

JD:

The Vice President (VP) of SAP Application Management Services (AMS) is a senior leadership role responsible for overseeing the strategic direction, delivery, and continuous improvement of SAP AMS operations across the organization. The AVP will lead a global team, manage key stakeholder relationships, and ensure that all SAP environments are optimized to support business objectives. This role requires a strong combination of technical expertise, leadership, and business acumen to drive innovation and operational excellence in SAP services, including ECC6 and S/4HANA environments.

Key Responsibilities:

Strategic Leadership & Vision:

- Develop and execute a comprehensive strategy for SAP AMS that aligns with the organization’s broader IT and business goals.

- Lead the transition to next-generation SAP platforms (e.g., S/4HANA) and ensure that AMS operations are scalable, secure, and future-ready.

- Define long-term roadmaps for SAP application support, including system upgrades, cloud migration strategies, and process automation initiatives.Operational Excellence & Service Delivery:- Oversee the end-to-end management of SAP AMS services, ensuring high availability, performance, and reliability of SAP systems.

- Implement best practices for incident management, problem resolution, change management, and continuous monitoring.Ensure compliance with SLAs and KPIs for system performance, user satisfaction, and issue resolution.

- Drive operational efficiencies through automation, process optimization, and proactive system monitoring.

Client & Stakeholder Engagement:

- Act as the primary executive liaison between IT and business stakeholders to ensure alignment on SAP AMS priorities.

- Lead regular service reviews with key stakeholders to assess performance trends, identify areas for improvement, and gather feedback.

- Collaborate with business leaders to understand evolving needs and ensure that SAP services are

positioned to support future growth.

Team Leadership & Development:

- Lead a global team of SAP professionals (both internal teams and external partners) responsible for delivering high-quality AMS services.

- Foster a culture of collaboration, innovation, and continuous learning within the team.

- Ensure effective resource planning to meet project demands while maintaining operational stability.

- Mentor senior managers and team leads to build leadership capacity within the organization.

Vendor & Partner Management:

- Manage relationships with external vendors providing outsourced AMS services or specialized consulting support.

- Negotiate contracts with third-party service providers to ensure cost-effective delivery of high-quality services.

- Ensure that vendors adhere to agreed-upon SLAs and deliverables.

Risk Management & Compliance:

- Identify potential risks related to SAP AMS operations (e.g., system downtime, security vulnerabilities) and develop mitigation strategies.

- Ensure compliance with relevant regulatory requirements related to data security, privacy, and financial reporting in SAP systems.

- Oversee disaster recovery planning for critical SAP applications to ensure business continuity.

Innovation & Continuous Improvement:

- Drive innovation in SAP AMS by leveraging emerging technologies such as AI/ML for predictive maintenance or cloud-based solutions for scalability.

- Lead initiatives to enhance user experience through improved system performance or self-service capabilities.

- Continuously assess industry trends and best practices to keep the organization at the forefront of SAP technology advancements.

Qualifications & Experience:

- Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration or related field. A Master’s degree is preferred.

- Experience: Minimum of 10 years of experience managing large-scale SAP environments (ECC6/S/4HANA), with at least 5 years in a senior leadership role.

- Proven track record of delivering complex SAP projects such as system migrations (e.g., ECC6 to S/4HANA), upgrades, or cloud transitions.

- Extensive experience managing global teams across multiple geographies with a focus on service delivery excellence.

Benefits

Why QualiTest?

• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
• Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company – Qualitest is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
• Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
• Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
• Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
• Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
• A Competitive pay, as per market standards. 
• Intrigued to find more about us?
• Visit our website at https://www.qualitestgroup.com/
• If you like what you have read, send us your resume and let’s start talking!