21966 - Account Manager - Public Sector Operations

Qualitest, the World’s Leading AI-Powered Quality Engineering Company

At Qualitest we're all about ensuring everything runs smoothly, whether it's your business, technology, or operations. We leverage smart engineering-led practices and precise processes to maintain excellence in all that we do.

Our clients are the world’s top brands and our diverse global team of 8,000 employees, including 1,500 in Israel, collaborates with industry leaders in technology, finance, insurance, and beyond, making a significant impact in the world of technology.

We offer creative and flexible solutions to ensure the quality of your business operations, safeguarding your brand's reputation. We're proud to say we've been pushing the boundaries for over 25 years now, always striving for innovation and delivering exceptional service.

Ready to make a difference? Join our dynamic and forward-thinking team!

We’re looking for a Account Manager - Public Sector  for a super-challenging job at one of Israel's leading security companies.

This is a Full-Time position at Petah - Tikva.

Description:

We are looking for a proactive Junior Account Manager to join our Public Sector team. leading client relationships and driving the overall business success of the account through strategic partnerships, financial growth, and operational excellence.
You will be the face of the company for our public sector clients, ensuring they feel supported while keeping our internal engines running smoothly. If you’re someone who thrives on being available, solving problems in real-time, and turning data into action, this is for you.

Responsibilities:

• Manage client relationships and lead the overall account strategy to ensure long-term partnership and client satisfaction.
• Drive financial performance by monitoring account profitability, forecasts, and identifying growth opportunities.
• Oversee delivery execution by tracking KPIs, supporting delivery teams, and ensuring high service quality.
• Collaborate with internal stakeholders including delivery, recruitment, and global teams to ensure effective resource and project alignment.
• Ensure governance and operational excellence while maintaining strong communication with clients and promoting company values.

Requirements:

• 2 years of experience in Account Management, Customer Success, Business Operations, or Project Coordination, preferably in a technology or professional services environment.
• Proven experience managing ongoing client relationships.
• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, reporting) – mandatory.
• Experience working with enterprise clients or public sector clients – a strong advantage.
• Basic experience in financial tracking, including budgeting, billing, collections, or account health monitoring – an advantage.
• Ability to operate effectively in a fast-paced, dynamic, and service-oriented environment, managing multiple priorities simultaneously.

Why should you join us?

• Recognized among Israel's top 100 best places to work for, four years in a row
• Be part of a company that is a globally recognized leader in Quality Engineering
• Experience our team spirit, working with real people, and solving real challenges
• Work with Senior Specialists and Practice Experts. · Nurture your personal and professional growth through tailored career paths
• Dive into interesting projects using cutting-edge technology designed by and for Quality Engineers
• Enjoy unique placement opportunities worldwide
• We believe in a workplace culture that values open communication and fairness, encouraging our employees to feel seen, supported, and empowered to realize their full potential