Defect Manager

At Qualitest we're all about ensuring everything runs smoothly, whether it's your business, technology, or operations. We leverage smart engineering-led practices and precise processes to maintain excellence in all that we do. 

Our clients are the world’s top brands and our diverse global team of 8,000 employees who collaborate with industry leaders in technology, finance, insurance, and beyond, making a significant impact in the world of technology. 

We offer creative and flexible solutions to ensure the quality of your business operations, safeguarding your brand's reputation. We're proud to say we've been pushing the boundaries for over 25 years now, always striving for innovation and delivering exceptional service. Ready to make a difference? Join our dynamic and forward-thinking team!  

We are looking for a Defect Manager, with 10+ years of experience for an exciting and challenging position! 

  
This is a full-time, hybrid position located in Lisbon. 

  
Responsibilities: 

• Own the Defect Approach and Strategy 

• Manage the Defect Process ensuring compliance by all teams 

• Review new defects ensuring they have all required information/evidence 

• Triage defects with relevant stakeholders to determine appropriate severity and priority 

• Communicate impact of defects to all relevant teams 

• Work with development teams to agree defect fix dates aligned to agreed SLAs/Project milestones 

• Coordinate defect retests with testing teams, aligned to agreed SLAs/Project milestones 

  
Requirements: 

• Experience in QA/DefectManagement for large-scale projects 

• Ability to analyze defect patterns and reommend preventive actions 

• Strong understading of SDLC, STLC, Agile and Defect Management processes 

• Hands-on experience with JIRA, Zephyr, Azure DevOps, or similar tools 

• ISTQB Foundation Certificate (concluded) 

• Excellent communication, Stakeholder management, and conflict-resolution skills 

• High proficiency in English (spoken and written) 

What we offer? 

• Hybrid model 

• Competitive salary 

• 1 year contract 

• Meal allowance 

• Full term contract 

• Health Insurance 

• Psycological Support  

• Qualitest Allowance  

Ready to make a difference? Join Qualitest team!