IT Support Engineer

Job Title: IT Support Engineer 

Location: London, London Bridge, 5 Days PW

Summary

We are looking for a proactive IT Support Engineer to join our IT team in London. This role involves supporting and maintaining the company’s IT infrastructure, ensuring systems run efficiently, securely, and with minimal downtime. It’s an excellent opportunity for someone looking to build a career in system administration within a dynamic environment. Key Responsibilities- Assist in installing, configuring, and maintaining Windows and Linux servers- Monitor system performance and troubleshoot hardware, software, and network issues- Provide first-line technical support to employees (on-site and remote)- Support network infrastructure (LAN/WAN, VPN, firewalls)- Maintain IT documentation, asset inventories, and procedures- Assist with cybersecurity measures, including endpoint protection and access control- Escalate complex issues to senior administrators when required Required

Skills & Qualifications- Basic understanding of Windows - Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)- Familiarity with Microsoft 365 and common enterprise tools- Strong troubleshooting and analytical skills- Good verbal and written communication skills- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)