Quality Lead

Qualitest is looking for a Quality Leader for Bilingual Engineers on-site in Mexico City!

You will be part of a team of QA engineers, developers, pre-sales, and project managers to help optimize software for certain locales and languages to finally deliver the right product in the locale.

About Us:

Our team is at the forefront of enhancing artificial intelligence through a deep understanding of language, data, and user perspectives. We are responsible for ensuring the quality and effectiveness of AI systems by meticulously analyzing data, refining AI training processes, and translating user feedback into actionable insights. We are a team that values precision, systematic thinking, and a proactive approach to problem-solving.

The Role:

We're looking for a Quality Lead to drive excellence and innovation in our AI language and data projects. You'll use your strong technical and leadership skills to ensure top-quality results, improve our processes, and guide our team to meet new technical challenges, helping us stay ahead in a fast-evolving market.

What You'll Do:

Lead and oversee quality assurance for AI data and language analysis projects.

Develop and implement quality standards, testing procedures, and new, efficient processes.

Manage projects, ensuring they meet deadlines and technical requirements.

Work closely with internal teams and external stakeholders (like Google) to understand needs and deliver solutions.

Analyze complex issues, propose innovative solutions, and drive improvements.

Mentor team members on quality best practices and technical skills.

What You MUST Bring:

- Data Analysis and Interpretation: A BI-savvy QL can collect, clean, and analyze large datasets to uncover insights about product defects, customer complaints, or process inefficiencies. They can interpret complex data to identify patterns and anomalies that indicate underlying quality issues.

- Data Visualization: They can create dashboards, charts, and reports to communicate quality metrics to stakeholders in a clear and compelling way.  This helps everyone, from engineers to executives, understand quality performance at a glance.

- SQL Proficiency: Strong SQL skills allow them to extract specific data from databases to perform deep-dive analyses. This is crucial for investigating the source of quality problems and tracking fixes.

- Statistical Analysis: They can apply statistical methods to determine the significance of data, identify correlations, and build predictive models to forecast potential quality risks. This moves the team from reactive problem-solving to proactive prevention.

- ETL (Extract, Transform, Load) Knowledge: Understanding ETL processes helps them ensure the quality and integrity of the data they're using for analysis. They can verify that data from different sources is correctly integrated and ready for use.

- Root Cause Analysis: Using data, they can conduct thorough root cause analyses to pinpoint the exact reason for a quality issue. They don't just fix the symptom; they address the source of the problem.

- Business Acumen: A QL with BI skills understands how quality metrics relate to business goals like customer satisfaction and revenue. They can articulate the business impact of quality issues and advocate for data-driven quality improvements.

Fluency in additional languages relevant to our projects.

Why Join Us?

Lead critical quality initiatives for impactful AI technology.

Drive technical growth and innovation within a dynamic team.

Play a key role in shaping our offering to major tech partners.

Benefits

Why Qualitest?

Work hard and play harder with our flexible and casual culture.

Stay healthy – with private health insurance coverage offered from day 1 of employment.

Get the help you need when you need it with our Employee Assistance Program which offers counseling services to you and members of your household at no cost.

This service includes 6 free counseling sessions where you may speak with a licensed therapist, and licensed clinicians are also available to you 24 hours a day, 7 days a week.

Gain access to over 3000+ training courses and peer to peer mentoring support, allowing you to become a master of your craft and learn new skills.

Celebrating your achievements and milestones are important to us so we created our Employee Rewards and Recognition Program’s.

Be rewarded and acknowledged for what you do and who you are!

Earn bonus via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.

Be a part of a company who strives to support diversity and inclusion in the workplace – we are one, we are many at Qualitest.

Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.

Intrigued to find more about us?
Visit our website at https://qualitestgroup.com/
Check out our Career page: https://www.qualitestgroup.com/careers/