Language Data Team Lead

Qualitest is looking for Team Leader for Language Data Engineers on-site in Mexico City

We are looking for an experienced and empathetic Team Lead to manage, mentor, and develop a talented group of Language Specialists. You will be responsible for the team's performance, growth, and well-being, fostering an environment where individuals can thrive and contribute to our critical AI projects. Your focus will be on people leadership and operational excellence

Responsibilities:

• Lead & Develop People: Directly manage a team of Language Specialists, including conducting regular performance reviews, facilitating career development conversations, and creating development plans.
• Performance Management: Address performance issues proactively, implement Performance Improvement Plans (PIPs) when necessary, and manage team accountability.
• Hiring & Onboarding: Lead the hiring process for new team members, from interviewing to successful onboarding.
• Team Operations: Oversee daily team operations, manage workload distribution, and ensure project deadlines are met.
• Compensation & Recognition: Handle compensation discussions in line with company policies and ensure team members are recognized for their contributions.
• Foster Team Culture: Cultivate a positive, collaborative, and high-performing team environment.
• Collaboration: Work with Quality Leads, Project Managers, and other stakeholders to align team efforts with broader goals.
• Handle Escalations: Act as a point of escalation for team members and help resolve issues. 

Mandatory Skills:

• Ability to drive projects to success. 
• Strong Project Management skills (planning, execution, risk management,). 
• Excellent Stakeholder Management and communication abilities. 
• Proven experience in a direct people management or team leadership role. 
• Demonstrated experience with the full cycle of performance management: setting expectations, coaching, performance reviews, managing underperformance (including PIPs), and career development. 
• Strong skills in coaching, mentoring, and conflict resolution. 
• Excellent interpersonal and communication skills (both written and verbal). 
• Experience in hiring, interviewing, and onboarding team members. 
• Ability to build a strong team culture, motivate individuals, and hold them accountable. 
• Strong organizational and operational management skills. 
• A genuine interest in the well-being and professional growth of your team members. 

Desired Skills & Perspectives: 

• Experience leading teams in a tech, AI, data operations, or language services environment.
• Familiarity with the type of work Language Specialists do (e.g., data analysis, linguistic evaluation, quality control for AI). 
• Experience managing remote or distributed teams (if applicable). 
• Excellent understanding of project management principles. 
• An understanding of the importance of critical thinking and innovation, and how to foster these in a team. 

Benefits

Why Qualitest?

Work hard and play harder with our flexible and casual culture.

Stay healthy – with private health insurance coverage offered from day 1 of employment.

Get the help you need when you need it with our Employee Assistance Program which offers counseling services to you and members of your household at no cost.

This service includes 6 free counseling sessions where you may speak with a licensed therapist, and licensed clinicians are also available to you 24 hours a day, 7 days a week.

Gain access to over 3000+ training courses and peer to peer mentoring support, allowing you to become a master of your craft and learn new skills.

Celebrating your achievements and milestones are important to us so we created our Employee Rewards and Recognition Program’s.

Be rewarded and acknowledged for what you do and who you are!

Earn bonus via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.

Be a part of a company who strives to support diversity and inclusion in the workplace – we are one, we are many at Qualitest.

Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.

Intrigued to find more about us?
Visit our website at https://qualitestgroup.com/
Check out our Career page: https://www.qualitestgroup.com/careers/