Engagement Manager / Program Manager

Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Read on!

Qualitest is looking for a Engagement Manager / Program Manager in Miamai (FL) -United States to join our rapidly expanding teams! This is onsite position.

Job Responsibilities:

• Lead Client Engagements: Oversee and manage the overall client relationship, ensuring client satisfaction and the successful delivery of services.

• Project Management: Coordinate and manage project timelines, resources, and budgets to ensure projects are delivered on time and within scope.

• Strategic Planning: Develop strategic plans to enhance client services, improve client engagement, and foster long-term partnerships.

• Communication: Serve as the primary point of contact for clients, facilitating clear and consistent communication between all stakeholders.

• Business Development: Identify new business opportunities with existing clients and participate in the development of proposals and pitches for new projects.

• Team Leadership: Lead, mentor, and develop team members to ensure professional growth and effective contribution to project goals.

• Performance Monitoring: Track and analyze project performance, implementing improvements to meet or exceed client expectations.

• Risk Management: Proactively identify potential project risks and develop mitigation strategies to ensure smooth project execution.

• Reporting: Prepare detailed reports on project status, client updates, and other key metrics for internal and external stakeholders.

• Quality Assurance: Ensure the quality of services delivered meets the standards expected by the client, adhering to industry best practices and maintaining high-quality outputs.

Nice to Haves:

• Program Management.

• Stakeholder Management.

• Single Point of contact for client.

Why Qualitest?

• • Founded in 1997, Qualitest offers a wide range of digital quality solutions designed to provide enterprise customers with end-to-end quality management services across the software lifecycle. Qualitest achieves this by deploying engagement models tailored to the precise quality engineering needs of technology platforms in the financial services, health services, telecom, technology, retail, media, gaming, and utilities industries. It has operations in the US, UK, India, Germany, Romania, Israel, Argentina, Mexico, Switzerland, and Portugal, and serves over 400 blue-chip customers worldwide.

  • We provide industry-leading managed services that drive Quality for Quality Assurance and Testing of hardware devices, software apps and experiences as well as Ground Truth Data Services for artificial intelligence (AI) and machine learning (ML)

  • Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.

  • Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.