Salesforce Principal Engineer

We are looking for a Salesforce Principal Engineer primarily responsible for the design, architecture, development, and maintenance of Salesforce Sales Cloud applications, including requirements analysis, development, testing and implementation.

Should have extensive experience integrating Salesforce with third-party tools using solutions like MuleSoft, Web Services (SOAP/REST), and other integration platforms. The role involves defining roadmaps for upgrades, enhancements, and development efforts, designing solutions, and collaborating in Agile environments.

This position expects strong hands-on experience in Salesforce Sales Cloud including Admin and Development.

Responsibilities:

• Work with stakeholders to gather and analyze business requirements.

• Analyze, design, develop & maintain customizations  and configure Salesforce Sales Cloud  to meet specific business requirements.

• Integrate Salesforce Sales Cloud with external systems including ERP systems and other third-party applications.

• Optimize performance and scalability of Salesforce CRM  solutions, ensuring performance, storage and data integrity.

• Conduct user training and provide technical support, as needed, to ensure successful adoption and utilization of new functionality.

• Responsible for establising best practices for configuration, design and development in Salesforce (Sales Cloud)  and maintain necessary documentation.

• Stay updated with the latest features and capabilities of Salesforce  and proactively recommend enhancements and improvements to existing solutions.

• Participate in code reviews, Pair-Programming/testing Sessions.

• Proactive system maintenance.

• Participate in the full SDLC (Kanban), including requirement analysis, story writing, design and implementation, estimations, and other aspects of iterative development.

Requirements:

• At least ten (10) years of demonstrated expertise designing, implementing, and supporting Enterprise-grade technical solutions meeting complex business requirements in Salesforce Sales Cloud.

• Excellent knowledge of Sales Cloud functionality including Territory Mangement, Collaborative Forecasting, Pipeline Inspection etc, with experience in Sales domain.

• Proficiency in Salesforce security, user management, platform maintenance, data modelling, reports and dashboards.

• Proficiency in Apex programming.

• Strong experience working with Lightning, and Lightning Web Components,SOQL, Visualforce and other Salesforce tools.

• Familiarity with integration patterns such as batch processing, event-driven architecture, and real-time integrations.

• Excellent communication skills and ability to collaborate effectively with cross-functional teams and stakeholders.

• Strong analytical and problem-solving skills, with a keen attention to detail and accuracy.

• Required – PD I certification, preferred PDII.

• Preferred – Sales Cloud Consultant Certification.

      Nice to have:

• Experience and implementation of Einstein AI tools.

• Experience in Continuous Integration and automated testing strategies is a strong plus.

• Experience in Account Engagement (Pardot) is a plus.

• Working knowledge of JIRA, Confluence, Kanban methodology preferred.

• Experience in AccelQ is a plus.