Digital Transformation Program Manager

Date: 21 Apr 2025

Company: Qualitest Group

Country/Region: IN

Key Responsibilities: Program Leadership & Execution Creating the plan for transformation from one workflow to other with all important callouts (scope, checkpoints, RAID etc.) Execution of the plan for this transformation, mitigating all risks & challenges Also, managing the production tasks at the same time with the older workflow Managing the cut-over from one workflow to another at the scheduled checkpoints Collaborating with our translation agencies for on boarding them on the new workflow who are the ultimate users of this new workflow Running assessment/dry-run cycles and record all issues Have feedback calls with the users/translation agencies and record feedback Articulate all feedback to convert them to relevant features to be taken up for platform development Creation of weekly progress reports Coordinate cross-functional teams including IT, product, operations, finance, and marketing. Oversee project lifecycles from planning to execution, ensuring milestones, budget, and timelines are met. Strategy & Planning Collaborate with executive leadership to define digital transformation goals and roadmaps. Translate strategic objectives into actionable program plans. Drive adoption of digital technologies such as cloud platforms, AI, data analytics, and automation tools. Stakeholder Engagement Act as the primary point of contact between stakeholders and delivery teams. Ensure effective communication, reporting, and alignment with stakeholders at all levels. Manage change and foster buy-in from various departments during transformation initiatives. Process Improvement & Innovation Analyse existing business processes and identify opportunities for digital enhancement. Promote a culture of continuous improvement and innovation across teams. Implement agile methodologies and lean principles to improve delivery efficiency. Budget & Resource Management Develop program budgets and track financial performance. Allocate resources effectively across multiple workstreams. Engage with vendors and partners as needed to support digital initiatives. Risk & Issue Management Identify risks and issues proactively; develop mitigation plans. Escalate unresolved issues as appropriate. Key Skills: Strategic thinking and problem-solving Excellent communication and interpersonal skills Strong organizational and leadership abilities Analytical mindset with attention to detail 3 must havesProduct Management 4/5Transition and Transformation 4/5Digital Experience 3/5